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Often Asked Questions
How do I contact you?
  You can email Linda Anderson at info@lindaanderson.com. We will normally respond within 1 business day.

You can call Linda Anderson at (800) 621-3411. Our call-center hours are: 9am to 6pm Central Time, Monday to Friday. Closed for major holidays.

You can write to us at: Linda Anderson, Attention Customer Care, 310 S Union Ave, Suite B, Springfield, MO 65802
How do I find my Wishlist?
  Starting in January 2010 have a new improved wishlist through 'Wishpot'. If you have already used our new wishlist you can access it here. If you had an old wishlist, we had to disable that feature, please create a new one (the new features are much better).
How do I place an order?
  You can place your order online or by phone. Placing your order online is the preferred method.

Online orders: Browse our website and add items you want to your cart. When you are ready, checkout by following the simple directions. We accept online payment by Visa, Mastercard, Discover, PayPal, or Check by Mail. Ordering online is highly secure; we use industry-standard SSL encryption to ensure your transaction is safe.

Phone orders: Call (800) 621-3411, between 9am and 6pm Central Time, Monday to Friday, and select the option to Place an Order. Please have the product numbers of the items you'd like to order ready. We accept phone order payments by Visa, Mastercard, Discover, or Check by Mail. Note that 'Online-only' special offers are not valid for phone orders.

If you choose to pay using Check by Mail, send your payment to: Linda Anderson, 310 S Union Ave, Suite B, Springfield, MO 65802. Remember to allow extra time for the check to clear before the order ships.

If you want to place your order online, but have a question about an item, please call (800) 621-3411 or email info@lindaanderson.com.
How do I request a catalog?
  We have an online version of our featured-items catalog, you can view it here. If you'd still prefer a mailed catalog, you can order one here. If you have ordered from Linda Anderson in the past year or two you will automatically get a new catalog whenever we release a new one.

Additionally, you can sign up for our email newsletter for advance notice of sales, new arrivals and special offers. We send emails once or twice a week, your email address is kept secure, and you can unsubscribe at any time.
How do I return an item?
  Please refer to our Return Policy prior to returning any item. We will work with you to ensure your satisfaction with everything we sell. Please contact Customer Service if you have a problem with your purchase. We'll need the order number, and a brief description of which item has an issue.

Send returns to: Linda Anderson, Returns Dept, 310 S Union Ave, Suite B, Springfield, MO 65802

Please write your order number on the outside of your package and enclose a copy of the packing slip.
How much is shipping?
  Standard Shipping to Continental US:
Order Subtotal Shipping
Up to $14.99 $4.99
$15.00 to $29.99 $6.99
$30.00 to $49.99 $8.99
$50.00 to $74.99 $10.99
$75.00 or more $12.99
Standard Shipping delivery time is usually 5-14 days.
Expedited Shipping delivery time is usually 2-5 days.
Expedited Shipping is an additional $5.00.
Shipping to Alaska, Hawaii, and Puerto Rico is an additional $5.00.
We offer "Same Day Shipping" on FedEx Overnight, 2nd Day, and 3 Day Shipping. Cutoff Time for these orders is 2:00 pm CST.

Standard shipping to Canada and other International destinations varies. We use Live Rates for shipping internationally, you will be given the exact cost on the Checkout page. Note that all import fees and duties are the responsibility of the customer.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

If you're in Southwest Missouri you can select 'In-Store Pickup' and avoid shipping fees altogether. Once your payment has cleared you can pick up your order at: 310 S Union Ave, Suite B, Springfield, MO 65802. Pick up hours: Mon-Fri. 11am-6pm.
Where are your size-guides for apparel?
  We have general size guides for apparel here. Note that sizes vary from manufacturer to manufacturer and style to style, so these tables are provided as general guidelines.
Why can't I find a certain product?
  Our website uses live inventory to show accurately whether an item is in stock or not.

If you can find a product, but it shows 'Availability: Out of Stock' then it should be restocked within the next 2-8 weeks. If you'd like to be informed by email when it returns, just click the 'Email me when Back-In-Stock' link on the product detail page.

If you cannot find a product at all then it may have been discontinued. We are constantly updating this information as suppliers bring in new products and discontinue old ones.